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How To Make An Appointment

Call 848-BABY (848-2229) during regular office hours listed above. The on-call physician cannot make appointments. Sick children are seen the day you call. The schedule for well child exams is in the back of this booklet. Generally, the office calendar allows physicals to be booked several months in advance. Usually there is a 2-3 week wait for the well child appointment, except for newborns who are given priority scheduling.

I am expecting. How can I tour your office?

We regularly offer early evening tours of our office starting at 6pm in which you will get the opportunity to meet and talk with one of the physicians in our practice. We typically have between 3 and 5 couples on the tours and they are informal and meant to be educational for your family. Please call 848-2229 and ask to speak to our new patient coordinator to schedule your tour today! We look forward to meeting you.

Emergencies

If you have an emergency during office hours we will see you in the office if possible. A phone call in advance, if practical, allows us to prepare for your child. After hours, dial the office phone number and the after hours system will respond as soon as possible. Remember that if you have a truly life threatening emergency (severe breathing problems, trauma, etc.) at any time, you should call 911. You may also call poison control directly at 1-800-848-6946 in the event of an ingestion.

Office Location / Directions

The office is located located across Creedmoor Rd. from Stonehenge Market, approximately three miles north of Crabtree Valley Mall and two miles south of the Creedmoor Rd./540 interchange. Map

Physical Exam Schedule

download the child immunization schedule

Age	Exam	Lab / Immunization
1 week	Lactation / PE	na
3 weeks	PE	na
2 months	PE	DTaP, IPV, HIB/HepB, Prevnar (PCV-7)
4 months	PE	DTaP, IPV, HIB/HepB, Prevnar (PCV-7)
6 months	PE / Dev	DTap, Prevnar (PCV-7) , Flu
9 months	PE	Hematocrit
12 months	PE / Dev	HIB/HepB, Prevnar (PCV-7) , MMR, Varivax (Varicella vaccine)
18 months	PE / Dev	DTaP and IPV
2 years	PE / Dev	na
3 years	PE / Dev	Vision Screening
4 years	PE / Dev	na
5 years	PE / Dev	Vision, hearing, DTaP, IPV, MMR, urinalysis, hematocrit
5 + years	PE at least every 2 years	na
12-15 years	PE	dTaP, Menactra (MCV-4)
17 years	PE	PPD, Menactra (MCV-4) and Pre-College requirements

Insurance Carriers

Please note we provide the courtesy of in-network electronic filing of claims for our managed care patients. (DOWNLOAD INSURANCE CARRIERS)

AETNA (OPEN, MANAGED, ELECT CHOICE, QPOS)

BCBS PPO / HMO (BLUE ADVANTAGE, BLUE CHOICE, BLUE CARE, BLUE OPTIONS, MEDPOINT, PERSONAL CARE PLAN, PREFERRED CARE SELECT)

BC STATE EMPLOYEES PLAN/HEALTH CHOICE

CIGNA PPO / NEW PATIENTS

CIGNA HMO / EXISTING PATIENTS

DUKE HEALTH DIRECT

HEALTHCARE SAVINGS

HUMANA

MAMSI (OPTIMUM CHOICE) / ALLIANCE PPO

MEDCOST PREFFERED (PRIMENET, POS)

MEDICAID / CAROLINA ACCESS

PARTNERS

UNITED HEALTHCARE

WELLPATH HMO / SOUTHCARE ETHICS (WELLPATH PPO

Know Your Insurance

Our practice accepts many insurance plans; however, there are numerous subtypes of each plan. Please be aware of the specific details of your coverage. For example, treatment for warts, sutures, or wound care are considered "surgical" procedures; some insurance plans have a separate deductible for medical and surgical care. You may pay separately for such procedures if so dictated by your particular plan. Some insurance plans provide different coverage for sick versus well care, immunizations, hospitalization, etc. We advise consulting your insurance handbook or other employee coverage resources to determine your specific benefits before scheduling a physical exam or procedure appointment. Our staff will always provide detailed and coded receipts for services; however, payment is determined by the specifics of your benefit plan which are not part of our database.

Hospital Affiliations

Wake Medical Center
Rex Hospital

Office Policies

North Raleigh Pediatrics is a network provider for many managed care plans (DOWNLOAD INSURANCE CARRIERS). We also provide billing information and statements for private insurance carriers. Please be aware that patient information sheets and insurance information must be updated yearly. You may download this FORM prior to your first appointment of the year, or complete the form at the office. Insurance companies require this annual authorization in order to process your claims. Payment is expected at the time of service. Special arrangements can be made through our office manager for special financial situations.

Appointments for sick visits are made on a daily basis. All patients with serious acute illness will be seen. Appointment availability for a physical exam is generally within two to three weeks. Children six months and younger are prioritized for on-time physicals due to immunization requirements. (VIEW SCHEDULE) For older children, especially teens requiring sports/camp exams, please plan ahead. Please fill out the patient portion of all physical forms prior to your child's appointment; our providers are required to certify that they have reviewed this information with you. If possible, please complete the immunization information or attach a copy of your child's record. If you do not have an immunization card, we can provide one for you. A sports/camp form can be completed based on any full physical done within the past 12 months. Some insurance plans allow one physical per calendar year; others allow one physical per 365 days. If you are unsure of the date of your child's last physical, please inquire to be sure they need an updated exam. Please be very familiar with the specifics of your medical coverage and prescription plan. Please bring your insurance card to every visit.

Please allow 48 hours for completion of prescriptions refills, school medication forms, referrals and physical forms not completed at an appointment. Please help us by filling out all patient information on any physical form.